• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • API and Integrations
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Service Desk plugin has a number of screens but those screens does not have a context. As a result, other plugins cannot attach anything to those views like the portal page (servicedesk/customer/portal/XYZ).
      So, it will be useful to introduce a new web resource context for a portal page.

      If your plugin adds a number of screens to the application, you may find it useful to introduce a new web resource context for your plugin that your plugin web resources (or any other plugin web resource) can hook into, to be automatically included on these screens.
      To introduce a new context in your plugin Velocity templates, you can call the requireResourcesForContext() method on the WebResourceManager object from your Velocity templates:

      $webResourceManager.requireResourcesForContext("com.acme.plugin.fancy-context")

      This will include any resource in the page that specifies a context like this in its definition: <context>com.acme.plugin.fancy-context</context>.

          Form Name

            [JSDSERVER-1938] Introduce new context for web-resourse

            Saurabh Gupta made changes -
            Comment [ I believe Jira service desk data center had context like customerportal, sd.portal.api. What happened to them, did we remove them? ]
            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011760 ] New: JAC Suggestion Workflow 3 [ 3650515 ]
            SET Analytics Bot made changes -
            UIS New: 1
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665125 ] New: JAC Suggestion Workflow [ 3011760 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323363 ] New: Confluence Workflow - Public Facing v4 [ 2665125 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052143 ] New: JSD Suggestion Workflow - TEMP [ 2323363 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047620 ] New: JSD Suggestion Workflow [ 2052143 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280544 ] New: JSD Suggestion Workflow - TEMP [ 2047620 ]

              Unassigned Unassigned
              78e7e652d6fe Andriy Hospodarysko
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                Created:
                Updated:
                Resolved: